💸 Refund & Return Policy
We want you to love your purchase! If you are not satisfied, you may request a return or refund under the following conditions:
Return Eligibility
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Items must be returned within 30 days of delivery.
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Items must be unused, undamaged, and in their original packaging.
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Proof of purchase (order number or receipt) is required.
Non-returnable Items
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Sale items
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Gift cards
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Personal care items (e.g., hygiene products)
Return Process
To start a return, please contact us at [your support email] with your order number and reason for return.
Once your return is approved, we’ll provide a return shipping address.
Refunds
After receiving and inspecting your return, we will notify you of the refund status.
Approved refunds will be issued to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. Please email us to arrange an exchange.
Late or Missing Refunds
If you haven’t received your refund yet, check with your bank or credit card company—it may take some time before your refund is officially posted.